Code of Ethics for the Australian Institute of Employment Customisation (AIOEC)

1. Respect for Dignity and Rights
   We respect the inherent dignity, autonomy, and rights of all individuals. Our focus is on empowering people with disabilities and vulnerable individuals to make informed decisions about their employment pathways, with respect for their choices and aspirations.

2. Commitment to Equity and Inclusion
   We are committed to promoting inclusion and diversity in the workplace and the community. We recognise the barriers faced by people with disabilities and vulnerable individuals and strive to remove those barriers by providing tailored, equitable, and accessible employment solutions.

3. Integrity and Honesty
   We operate with transparency, honesty, and fairness in all our dealings. We will not engage in any deceptive or misleading practices and will ensure that the services we provide are truthful, reliable, and tailored to the needs of everyone.

4. Confidentiality and Privacy
   We are dedicated to protecting the privacy and confidentiality of our clients, colleagues, and partners. We will handle all personal and sensitive information with care and ensure compliance with relevant privacy legislation and organisational policies.

5. Accountability and Professional Responsibility
   We accept responsibility for our actions and the quality of the services we deliver. We will adhere to high standards of professional practice, regularly reflect on our performance, and make improvements where needed to ensure that our services contribute positively to the lives of the individuals we serve.

6. Collaboration and Partnership
   We believe in working collaboratively with individuals, families, communities, employers, and other stakeholders to build sustainable and meaningful employment outcomes. We will be open to diverse perspectives and value the expertise and contributions of others.

7. Continuous Learning and Improvement
   We are committed to continuous learning and professional development. We strive to improve our understanding and approaches in providing customised employment solutions, ensuring that our services are based on current best practices and the evolving needs of people with disabilities.

Code of Conduct for the Australian Institute of Employment Customisation (AIOEC)

1. Professionalism and Respect

• Treat all individuals with respect, dignity, and fairness, acknowledging their abilities, preferences, and rights.

• Avoid any form of discrimination, harassment, or exploitation.

• Use inclusive language and behaviour that supports diversity and inclusion in the workplace and community.

• Maintain a positive, respectful attitude when interacting with clients, colleagues, employers, and stakeholders.

2. Honesty and Transparency

• Provide accurate and clear information regarding services, programs, and employment options available to clients.

• Ensure that clients fully understand their options and are empowered to make informed decisions.

• Be transparent about the potential challenges or limitations of certain services or employment solutions, providing realistic expectations.

3. Confidentiality

• Maintain the confidentiality of personal information and other sensitive data in line with privacy laws and organisational policies.

• Share information only with individuals who are authorized and necessary for the delivery of services, and always with the consent of the client where required.

4. Client-Centered Approach

• Ensure that all interactions, decisions, and services are centered on the needs, preferences, and goals of the individual client.

• Work with each client to develop customised employment solutions that align with their capabilities, interests, and long-term goals.

• Foster an environment where clients feel heard, supported, and empowered.

5. Adherence to Legal and Regulatory Standards

• Comply with all relevant legislation, including disability rights laws, employment regulations, and workplace health and safety standards.

• Ensure that all practices and procedures are legally compliant and ethical, contributing to an environment of trust and accountability.

6. Collaboration and Teamwork

• Actively collaborate with colleagues, employers, family members, and community organisations to create meaningful employment opportunities for clients.

• Respect the contributions of all team members and work towards shared goals.

• Be open to feedback and engage in constructive discussions to improve service delivery.

7. Continuous Improvement and Learning

• Seek ongoing professional development and training to enhance skills, knowledge, and understanding of best practices in employment customisation and disability support.

• Participate in regular performance reviews and reflect on personal and professional development.

• Strive for excellence by continuously evaluating and improving the quality of services provided.